Terms and Conditions of Use
Product Disclaimer
Label by Soni Shekhawat and its affiliates attempt to be as accurate as possible.
All of our fabrics are natural and most of our pieces are hand-dyed by our skilled artisans. Due to its hand-made nature, there could be variations in the feel of the fabric, colour and technique of the actual product. Fall and drape of some of the products may also vary according to the fabrics. Kindly bear this in mind while placing your order.
Please verify your size before placing an order. You can do so by referring to our size chart.
Website Content
All the content on this website, including the product descriptions and the prices are subject to change without prior notice.
Care Instructions
Each product is specially dyed and curated for you, PLEASE REMEMBER TO DRY CLEAN ONLY.
Label by Soni Shekhawat does not take any responsibility for any colour bleeds or fading of any fabric. Rectification of any such issue will have additional charges which will be borne by the customer.
Copyright
All content on this site (products, logo, icons, images, texts, data) are property of Label by Soni Shekhawat . You are not allowed to download, modify or reproduce any content without our permission in any form or for any reason whatsoever.
You are not allowed to link this website with any other website or document without a written permission. Any violation on our trademark will be liable for legal action.
No Compensation Policy
If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given as per the Return and Exchange policy. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation will be treated as loss to business cases. Label by Soni Shekhawat holds the rights to cancel orders and block accounts of such customers without any prior notice.
Delivery
Label by Soni Shekhawat will make a maximum of two attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Label by Soni Shekhawat reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances.
In such cases, we will proactively reach out to you. Please check your emails regularly for such updates. The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and/or COD which are to be done in due course being a separate chargeable facilities.
Cancellation of Fraudulent/Loss to business Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Label by Soni Shekhawat reserves the right to cancel all past, pending and future orders without any liability. Label by Soni Shekhawat also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
- The customer may be considered fraudulent if any of the following scenarios are met
- Customer fails to produce adequate documents during the payment details verification
- Misuse of another customer’s phone/email
- Customer uses invalid email and phone no
- Customer refuses to pay for an order
- Customer is involved in the snatch and run for any order
Pricing Policy
All prices are stated in Indian Rupees and are subject to change, at any time and without notice. Label by Soni Shekhawat reserves the right to change prices without prior notice at any time. Label by Soni Shekhawat carries out checks on a regular basis to ensure that the prices shown are correct. However, certain prices may be impacted by an error or a glitch.